Shipping Policy

Order Processing

At SHOEZIC, every order is carefully prepared to ensure it reaches you in perfect condition. Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Once your order has been dispatched, delivery usually takes 3–7 business days, depending on your location and courier service availability. Delivery times may vary during peak seasons, promotional events, or unforeseen circumstances.

Shipping Charges

We proudly offer Free Shipping Nationwide on eligible orders. Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

Order Tracking

After your order is shipped, you will receive a tracking number via email or SMS. This allows you to monitor your shipment and stay updated on its delivery status.

Delivery Information

Please ensure that all shipping information provided at checkout is accurate and complete. SHOEZIC is not responsible for delays or failed deliveries caused by incorrect shipping details provided by the customer.

Delivery Delays

While we work with trusted courier partners to ensure timely delivery, certain factors such as weather conditions, public holidays, transportation disruptions, or high order volumes may occasionally cause delays beyond our control.

Damaged or Missing Orders

If your order arrives damaged or if you receive an incorrect item, please contact our customer support team within 48 hours of delivery. We will review the issue and work quickly to provide a suitable resolution.

Contact Us

If you have any questions regarding shipping or delivery, our support team is always happy to assist.

SHOEZIC — Premium Footwear Delivered With Care.